One Partner for All of Your Technology
For businesses that need IT to simply work. Monotronics connects monitoring, security, support and custom software into one managed system with fast human response and flat monthly pricing.
Move From IT That Reacts to Problems to IT That Prevents Them
Break/fix support bills you by the hour after something breaks. Managed IT by Monotronics watches every device, patches every gap and resolves most issues before your team notices. Clients who move to managed service cut support tickets by more than half in the first quarter.
Break/Fix IT
Something breaks, someone calls, a technician arrives tomorrow. Hourly invoices, no visibility, decisions made on gut feel rather than data.
Managed IT by Monotronics
Every endpoint monitored, patched and backed up. A named engineer answers in minutes, and the Client Portal shows you every ticket, device and dollar.
Uniquely Positioned to Keep Your Business Running
Most IT providers sell a helpdesk. Monotronics runs a managed system: intelligence from 24/7 monitoring, a platform that makes IT visible, and engineers who execute.
Intelligence
24/7 monitoring and alerting across every device and account.
Platform
One portal for tickets, assets, security posture and invoices.
Execution
Certified engineers, named to your account, in Los Angeles.
Total Visibility Into Your IT
- Every ticket, every device and every license in one dashboard, updated in real time.
- Security posture scored monthly against NIST CSF so you know exactly where you stand before an auditor asks.
- One flat invoice. No hourly surprises, no "while we were there" charges.
Turn Your IT Into a Competitive Advantage
See how Monotronics connects every device, user and application into one monitored, secured and supported system built to keep your business running.
Proven Results For Growing Businesses
We keep businesses running by combining 24/7 monitoring, a transparent platform and engineers who answer the phone. Sample outcomes below show what managed IT looks like when it is done properly.
“Monotronics cut our ticket volume by more than half in the first quarter. Our front desk finally stopped dreading Monday mornings.”
“The Client Portal shows me every ticket, every device and every invoice. I have never had this much visibility into IT spend, and I have been a CFO for twenty years.”
“When ransomware hit one of our vendors, Monotronics had already segmented our network and locked down email. We lost nothing. Not one file.”
Downtime Has a Price
Your IT Partner Should Know It
An hour of downtime costs a 100-person company thousands in lost work before anyone counts the overtime. Monotronics builds every client environment to be monitored, redundant and recoverable, so the number you care about is zero.
Zero Downtime for a 120-Person Manufacturer
- Aging servers, no backups tested in two years, a break/fix vendor that answered the next day.
- Monotronics virtualized the environment, deployed monitored backups with weekly restore tests, and segmented the plant network.
- The result: twelve months without a single hour of unplanned downtime and a 68% lower IT cost per seat.
See How Each Piece of Our IT Stack Protects Your Business
Monitoring, security, support and software work together, and the Client Portal makes every piece visible.
Keep everything running
Managed IT Services
Fully managed or co-managed. Monitoring, patching, helpdesk and on-site support for one flat monthly fee.
Get a quoteCybersecurity
Endpoint detection, email security, MFA, firewalls and 24/7 monitoring aligned to NIST CSF and your industry's rules.
Get a quoteCloud & Microsoft 365
Migrations, licensing, Azure and AWS, Google Workspace, and Teams Phone, managed and optimized every month.
Get a quoteCustom Software
Web apps, internal tools, integrations and automation built around the way your team actually works.
Get a quoteNetwork & Infrastructure
Design, cabling, Wi-Fi, servers and virtualization for offices, clinics, warehouses and plants.
Get a quoteBackup & Disaster Recovery
Monitored backups, weekly restore tests and a written recovery plan with real recovery-time targets.
Get a quoteCompliance Readiness
HIPAA, SOC 2, PCI DSS and CIS Controls: gap assessments, remediation and the evidence your auditor asks for.
Get a quotevCIO & IT Strategy
Quarterly roadmap, budget and risk reviews with a named engineer who knows your business.
Get a quoteHow We Take Over Your IT Without Disrupting Your Business
A documented 30-day onboarding, then a quarterly rhythm. You always know what we are doing and why.
Assess
We inventory every device, account, license and risk and hand you a written findings report with costs attached.
Stabilize
Monitoring, patching and backups go live. The loudest problems get fixed first. Your team meets their named engineer.
Secure
MFA, endpoint protection, email security and network segmentation, aligned to the framework your industry requires.
Scale
Quarterly roadmap reviews, software that removes manual work, and a budget you can plan a year ahead.
Behind Every Ticket Is an Entire Team of Engineers Obsessed with Your Uptime
No tiered call centers, no scripts. The person who answers can fix the problem, and the engineer named to your account knows your environment.
Our Approach
Monitoring first, people second, software third. In that order, every single day.
See How We Work“As a growing practice, we needed IT that scales without a growing bill. Monotronics put monitoring on everything, moved us to Microsoft 365 over a weekend, and we have not had an outage since. Their engineers explain things in plain English, which alone was worth the switch.”
What Clients Say About Working With Monotronics
Ten reviews from owners, administrators and finance leads who moved their IT to a managed model.
“Monotronics cut our ticket volume by more than half in the first quarter. Our front desk finally stopped dreading Monday mornings.”
“The Client Portal shows me every ticket, every device and every invoice. I have never had this much visibility into IT spend.”
“They had us HIPAA audit-ready in three weeks. Our previous provider had been ‘working on it’ for a year.”
“Fifteen-minute response is not a slogan. I have timed it. Twice.”
“Our Microsoft 365 migration happened over a weekend with zero data loss. Nobody noticed on Monday, which was the whole point.”
“They rebuilt our quoting tool as a web app. What took our sales team 40 minutes now takes four.”
“When ransomware hit one of our vendors, Monotronics had already segmented our network. We lost nothing.”
“Flat monthly pricing means I budget IT once a year and then forget about it. That is exactly what a controller wants.”
“Their engineers explain things in plain English. That alone was worth the switch.”
“Zero hours of unplanned downtime in twelve months. Before Monotronics we averaged a full day every quarter.”
IT Built for Your Industry's Rules
Compliance frameworks, line-of-business software and uptime expectations differ by industry. We run IT accordingly.
Frameworks we align client environments to
Transparent Pricing. One Flat Monthly Fee.
Flat monthly plans, published up front, with everything included. No hourly surprises. Final pricing follows your free assessment.
Essential
- Business-hours helpdesk, 15-min response
- Monitoring, patching and antivirus
- Microsoft 365 or Google Workspace management
- Monitored cloud backup
- Client Portal access
Professional
- 24/7 helpdesk and on-site support in LA
- Endpoint detection & response, email security, MFA
- Backup with weekly restore tests and a written DR plan
- Monthly security posture score (NIST CSF)
- Quarterly vCIO roadmap and budget review
Enterprise
- Everything in Professional
- Dedicated engineering team and on-site days
- SOC 2 / HIPAA / PCI audit evidence support
- Custom software and integrations roadmap
- Custom SLAs and reporting
We Don't Just Follow IT Best Practice. We Publish It.
Practical guides for owners and office managers who need to make technology decisions without an IT degree.
The 2026 Small Business Cybersecurity Checklist
Twelve controls that stop the attacks that actually hit 10 to 250-person companies, ranked by cost and impact.
Read moreMicrosoft 365 vs Google Workspace for a 50-Person Firm
Licensing, security, migration effort and the hidden costs, compared from the environments we manage.
Read moreWhat a 15-Minute Response SLA Actually Costs an IT Provider
Why most providers will not commit to one, and how to tell a real SLA from a marketing line.
Read moreWant to join an engineering team that answers the phone?
We hire engineers who like fixing things and explaining them. Los Angeles and remote.
View OpportunitiesQuestions Owners Ask Before Switching IT Providers
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Your Reliable IT
Starts Here
Tell us about your business and we will build a written plan to keep it running, secure and growing.
Or call (747) 230-6448. An engineer answers, not a sales rep.